Terms and Conditions

Information
All delegates are required to provide contact details; including address, telephone, GDC/NMC/GDC number ( or equivalent in the country of registration) and email in order to secure a training place.
All information will be treated as confidential and protected in accordance with Data Protection legislation
Cancellation of Courses
In the event of having to cancel a course, we require 4 weeks notice in order to receive 100% refund. Between 2- 4 weeks notice 50% of the course fees will be refunded. Less than 2 weeks, no course costs will be refunded. Please note all refunds are are subject to bank fees.
We will notify you 14 days in advance if minimum training numbers are not met. We will issue a full refund or arrange for you to attend another course.
Payment
The full balance is required to secure a place on our training courses.
Feedback
Feedback is much appreciated, both positive and negative. Feedback is used to review and improve quality of service. You may submit feedback verbally or via email (matt@harleystreettrainingacademy.com).
Complaints
If you have a complaint please inform us as soon as possible and we will arrange for one of the team to speak with you (matt@harleystreettrainingacademy.com).
Models
Unless stated all delegates must bring their own models to practice on. This is to ensure continuity of care and to provide you with the opportunity to follow up with the patient as this is a valuable post training.  If you are unable to secure models for the training please contact us as soon as possible and we will do our best to help you  (matt@harleystreettrainingacademy.com).